1. All our items are shipped using a third party logistics provider, and a tracking number will be supplied to you on dispatch of your item from our warehouse.
2. If you choose the Standard Shipping option, your orders are delivered within 5 to 7 business days for major cities and up to 10 days for other areas, but please allow up to 14 days for delivery.
3. If you have not received your order after 14 business days, then please read our note below on customs clearance or contact us and we will try and trace your parcel for you.
4. All deliveries will need signed for on receipt.
5. We reserve the right to implement seasonal special offers and promotions on our delivery charges, which will be communicated on our website at the time of order.
The delivery times above do not include any time that your country's customs office may hold your package. We have, for our customer's convenience and buying experience, tied up with third party logistic parties to provide tracking details for your purchase. If you have not received your order after these allowed periods, please check to see if your customs office is holding it. Unfortunately, there is nothing we can do to speed up this process.